{"id":26241,"date":"2025-10-23T19:38:15","date_gmt":"2025-10-23T16:38:15","guid":{"rendered":"https:\/\/hayat-organic.tanglebuildkw.com\/?page_id=26241"},"modified":"2026-01-13T16:28:41","modified_gmt":"2026-01-13T13:28:41","slug":"%d8%b3%d9%8a%d8%a7%d8%b3%d8%a9-%d8%a7%d9%84%d8%ae%d8%b5%d9%88%d8%b5%d9%8a%d8%a9","status":"publish","type":"page","link":"https:\/\/hayat-organic.com\/en\/%d8%b3%d9%8a%d8%a7%d8%b3%d8%a9-%d8%a7%d9%84%d8%ae%d8%b5%d9%88%d8%b5%d9%8a%d8%a9\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"26241\" class=\"elementor elementor-26241\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-233bda3e e-flex e-con-boxed e-con e-parent\" data-id=\"233bda3e\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6a70a768 text-right color-scheme-inherit elementor-widget elementor-widget-text-editor\" data-id=\"6a70a768\" data-element_type=\"widget\" data-no-translation=\"\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>.elementor-element-6a70a768{display:none !important}<\/style>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7f83eea color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"7f83eea\" data-element_type=\"widget\" data-no-translation=\"\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Last Updated: December 22, 2025<\/p><p>Hayat Organic (\u201cwe,\u201d \u201cus,\u201d \u201cour,\u201d or \u201cHayat Organic\u201d) operates the website<a href=\"http:\/\/www.hayat-organic.com\/\"><u>\u00a0www.hayat-organic.com<\/u><\/a>\u00a0(the \u201cWebsite\u201d or \u201cStore\u201d). This Privacy Policy explains how we collect, use, protect, store, and disclose your personal information in compliance with:<\/p><ul><li>Kuwait Law No. 20 of 2014 on Electronic Transactions<\/li><li>Personal Data Protection Regulation No. 42 of 2021<\/li><li>Communications and Information Technology Regulatory Authority (CITRA) guidelines<\/li><li>General data protection principles<\/li><\/ul><p>By accessing or using our Website, you agree to the collection and use of information in accordance with this Privacy Policy.<\/p><h2>1. Information We Collect<\/h2><h3>1.1 Personal Information You Provide<\/h3><p>When you use our Website, place an order, or contact us, we may collect the following information:<\/p><p>Account Information<\/p><ul><li>Full name<\/li><li>Email address<\/li><li>Phone number<\/li><li>Date of birth (optional)<\/li><\/ul><p>Billing &amp; Shipping Information<\/p><ul><li>Delivery address (block, street, building, floor, apartment)<\/li><li>City, governorate, and country<\/li><li>Postal code (if applicable)<\/li><li>Alternative contact number<\/li><\/ul><p>Payment Information<\/p><ul><li>Credit or debit card details (processed securely via a payment gateway)<\/li><li>Selected payment method<\/li><li>Transaction history<\/li><li>Billing address<\/li><\/ul><p>Important: We do not store full payment card details on our servers.<\/p><p>Order Information<\/p><ul><li>Products purchased<\/li><li>Order history and order values<\/li><li>Shipping preferences<\/li><li>Special delivery instructions<\/li><\/ul><p>Communication Information<\/p><ul><li>Messages submitted through contact forms<\/li><li>Customer service inquiries<\/li><li>Email correspondence<\/li><li>WhatsApp messages<\/li><li>Reviews and feedback<\/li><\/ul><p>Optional Information<\/p><ul><li>Health goals or dietary preferences<\/li><li>Product interests<\/li><li>Marketing preferences<\/li><li>Newsletter subscription status<\/li><\/ul><h3>1.2 Information Collected Automatically<\/h3><p>Device &amp; Technical Information<\/p><ul><li>IP address<\/li><li>Browser type and version<\/li><li>Device type (mobile, tablet, desktop)<\/li><li>Operating system<\/li><li>Screen resolution<\/li><li>Language settings<\/li><\/ul><p>Usage Information<\/p><ul><li>Pages visited and time spent<\/li><li>Referral sources<\/li><li>Click behavior and browsing patterns<\/li><li>Search terms used on our Website<\/li><li>Products viewed or added to cart<\/li><li>Purchase completion activity<\/li><\/ul><p>Cookies &amp; Tracking Technologies<\/p><ul><li>Session cookies<\/li><li>Persistent cookies<\/li><li>Analytics cookies<\/li><li>Functional cookies<\/li><li>Marketing cookies<\/li><li>Security cookies<\/li><\/ul><p>(See Section 10 for our detailed Cookie Policy.)<\/p><p>Location Data<\/p><ul><li>Approximate location based on IP address<\/li><li>GPS location (only if permission is granted on mobile devices)<\/li><li>Delivery area classification<\/li><\/ul><h3>1.3 Information from Third Parties<\/h3><p>We may receive limited information from:<\/p><ul><li>Payment service providers (transaction confirmations)<\/li><li>Shipping partners (delivery status updates)<\/li><li>Social media platforms (if you interact with our content)<\/li><li>Marketing partners (campaign analytics)<\/li><li>Fraud prevention and security services<\/li><\/ul><h2>2. How We Use Your Information<\/h2><p>We use your information for the following purposes:<\/p><h3>Order Processing &amp; Delivery<\/h3><ul><li>Process and fulfill orders<\/li><li>Arrange shipping and delivery<\/li><li>Send order confirmations and updates<\/li><li>Provide tracking information<\/li><li>Manage returns, refunds, and exchanges<\/li><li>Verify payments and prevent fraud<\/li><\/ul><h3>Customer Support<\/h3><ul><li>Respond to inquiries and support requests<\/li><li>Communicate order status changes<\/li><li>Handle complaints or disputes<\/li><li>Request reviews and feedback<\/li><\/ul><h3>Marketing &amp; Communications (With Consent)<\/h3><ul><li>Send promotional messages and offers<\/li><li>Share product launches and announcements<\/li><li>Provide personalized recommendations<\/li><li>Deliver special occasion or birthday offers<\/li><li>Share wellness tips and educational content<\/li><\/ul><p>You may opt out at any time via email links or by contacting info@hayat-organic.com.<\/p><h3>Website Improvement &amp; Analytics<\/h3><ul><li>Monitor and improve Website performance<\/li><li>Analyze customer behavior and preferences<\/li><li>Optimize functionality and design<\/li><li>Test new features and resolve technical issues<\/li><\/ul><h3>Legal, Security &amp; Business Operations<\/h3><ul><li>Comply with legal obligations<\/li><li>Respond to lawful government requests<\/li><li>Prevent fraud and abuse<\/li><li>Protect our legal rights<\/li><li>Maintain accurate business and financial records<\/li><\/ul><h2>3. Legal Basis for Processing<\/h2><p>We process personal data based on:<\/p><ul><li>Your consent<\/li><li>Contract fulfillment<\/li><li>Legal obligations<\/li><li>Legitimate business interests<\/li><\/ul><h2>4. Sharing of Information<\/h2><p>We may share information only with trusted parties, including:<\/p><ul><li>Payment processors<\/li><li>Shipping and logistics partners<\/li><li>Technology and hosting providers<\/li><li>Marketing and analytics platforms<\/li><li>Customer support service providers<\/li><\/ul><p>We do not sell, rent, or trade your personal data.<\/p><h2>5. Data Security<\/h2><p>We apply strong technical and organizational safeguards, including:<\/p><ul><li>SSL\/TLS encryption<\/li><li>Secure payment gateways (PCI-DSS compliant)<\/li><li>Restricted system access<\/li><li>Regular security monitoring and audits<\/li><\/ul><h2>6. Your Rights<\/h2><p>Under Kuwait data protection regulations, you have the right to:<\/p><ul><li>Access your personal data<\/li><li>Correct inaccurate information<\/li><li>Request data deletion (subject to legal requirements)<\/li><li>Withdraw marketing consent<\/li><li>Request data portability<\/li><li>Object to certain processing activities<\/li><li>File complaints with regulatory authorities<\/li><\/ul><p>Requests can be submitted to info@hayat-organic.com.<\/p><h2>7. Data Retention<\/h2><p>We retain personal data only as long as necessary to:<\/p><ul><li>Fulfill legal, tax, and contractual obligations<\/li><li>Maintain accurate business records<\/li><li>Resolve disputes and enforce agreements<\/li><\/ul><h2>8. International Data Transfers<\/h2><p>Your data may be stored or processed outside Kuwait using secure cloud providers.<br \/>All transfers are protected by appropriate safeguards and legal agreements.<\/p><h2>9. Children\u2019s Privacy<\/h2><p>Our Website is not intended for individuals under 18 years of age.<br \/>We do not knowingly collect data from minors.<\/p><h2>10. Cookie Policy<\/h2><p>We use cookies to:<\/p><ul><li>Enable Website functionality<\/li><li>Improve performance<\/li><li>Provide personalized experiences<\/li><li>Support analytics and marketing (with consent)<\/li><\/ul><p>You can manage cookies through your browser settings at any time.<\/p><h2>Contact Us<\/h2><p>\ud83d\udce7 Email: info@hayat-organic.com<br \/>\ud83d\udcf1 WhatsApp: +965 6555 6749<\/p><p>Hayat Organic<br \/>Rakan Tower, 3rd Floor<br \/>Al-Qibla, Kuwait<\/p><p>We reserve the right to update this Privacy Policy at any time.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>\u0622\u062e\u0631 \u062a\u062d\u062f\u064a\u062b:\u00a022 \u062f\u064a\u0633\u0645\u0628\u0631 2025 \u062a\u062f\u064a\u0631 \u062d\u064a\u0627\u0629 \u0623\u0648\u0631\u062c\u0627\u0646\u064a\u0643\u00a0(&#8220;\u0646\u062d\u0646&#8221; \u0623\u0648 &#8220;\u0644\u0646\u0627&#8221; \u0623\u0648 &#8220;\u0627\u0644\u062e\u0627\u0635 \u0628\u0646\u0627&#8221;) \u0627\u0644\u0645\u0648\u0642\u0639 \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a\u00a0www.hayat-organic.com\u00a0(&#8220;\u0627\u0644\u0645\u0648\u0642\u0639&#8221; \u0623\u0648 &#8220;\u0627\u0644\u0645\u062a\u062c\u0631&#8221;). \u062a\u0648\u0636\u062d \u0647\u0630\u0647 \u0627\u0644\u0633\u064a\u0627\u0633\u0629 \u0643\u064a\u0641\u064a\u0629<\/p>","protected":false},"author":8,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-26241","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/hayat-organic.com\/en\/wp-json\/wp\/v2\/pages\/26241","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hayat-organic.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hayat-organic.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hayat-organic.com\/en\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/hayat-organic.com\/en\/wp-json\/wp\/v2\/comments?post=26241"}],"version-history":[{"count":13,"href":"https:\/\/hayat-organic.com\/en\/wp-json\/wp\/v2\/pages\/26241\/revisions"}],"predecessor-version":[{"id":27438,"href":"https:\/\/hayat-organic.com\/en\/wp-json\/wp\/v2\/pages\/26241\/revisions\/27438"}],"wp:attachment":[{"href":"https:\/\/hayat-organic.com\/en\/wp-json\/wp\/v2\/media?parent=26241"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}